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Swiggy Faces Intensified Competition As Flipkart Enters Food Delivery With Eat In App

Flipkart has started testing its proprietary food delivery service, 'Eat In,' with employees in Bengaluru, planning a wider rollout. This entry threatens the Swiggy-Zomato market hold, especially as Flipkart leverages its logistics and proposed lower commission rates to attract merchants.

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Sahi Markets
Published: 10 Sept 2026, 09:36 AM IST (0 month ago)
Last Updated: 10 Sept 2026, 09:36 AM IST (0 month ago)
3 min read
Reviewed by Arpit Seth

Market snapshot: Swiggy is set to encounter a major competitive threat as Walmart-backed Flipkart begins testing its 'Eat In' food delivery service in Bengaluru. This move is poised to disrupt the long-standing duopoly of Swiggy and Zomato by offering lower restaurant commissions of up to 11% compared to the industry standard of 25-30%.

Data Snapshot

  • Swiggy reported an overall revenue of ₹7,112 crore for the quarter ended June 30, 2026, representing a growth of 34% year-on-year.
  • Swiggy's consolidated net loss narrowed to ₹791 crore in the first quarter of FY27 from ₹1,197 crore in the same period last year.
  • Flipkart's new food delivery service, 'Eat In,' is mulling restaurant commissions and charges of up to 11%, which is significantly lower than the average 25-30% charged by Swiggy and Zomato.
  • Zomato and Swiggy currently dominate India's online food delivery market, which is projected by Jefferies to grow to $25 billion by FY30.

What's Changed

  • Flipkart is moving beyond quick commerce (Minutes) and entering the high-frequency food delivery category under the name 'Eat In'.
  • Swiggy's dominant duopoly with Zomato faces threats from Flipkart's ONDC-based food delivery pilot and lower proposed commissions.
  • Swiggy's recent Q1FY27 results showed its own food delivery segment GOV grew 17.4% YoY to reach ₹9,490 crore, highlighting strong growth momentum before the new competitor enters.

Key Takeaways

  • Flipkart has started internal testing of its food delivery platform 'Eat In' with plans to roll it out to its wider employee base around September 15, 2026, followed by a consumer launch in Bengaluru.
  • By utilizing ONDC, Flipkart aims to disrupt the market by offering lower restaurant commissions of up to 11%, challenging the 25-30% fees charged by current leaders.
  • While Swiggy's core food delivery business continues to perform well with an Adjusted EBITDA of ₹292 crore in Q1FY27, the entry of Flipkart and other players like Rapido's Ownly could compress margins due to pricing pressure.

SAHI Perspective

The entry of a well-capitalized player like Flipkart into the food delivery space directly threatens the profit-margin expansion trajectories of Swiggy and Zomato. Although both incumbents have managed to improve their unit economics and narrow losses, Flipkart's aggressive commission structures could trigger an industry-wide price war, forcing Swiggy to increase customer-acquisition and marketing spend.

Market Implications

The broader food-tech sector could experience compressed margins as platforms fight to retain restaurant partners and user loyalty. Additionally, Swiggy's recent deletion from MSCI indices could compound short-term stock pressure, as increased competitive intensity from Flipkart coincides with potential institutional sell-offs.

Trading Signals

Market Bias: Bearish

Flipkart's entry into food delivery with lower commissions introduces significant margin risk for Swiggy, whose Q1FY27 net loss stood at ₹791 crore. Coupled with recent MSCI deletion sell-off risks, the near-term outlook remains pressured.

Underweight: Consumer Services, E-Commerce/App based Aggregators

Trigger Factors:

  • Launch of Flipkart 'Eat In' to retail consumers in Bengaluru.
  • Any revision in Swiggy's delivery charges or take-rates to defend its 43% market share.
  • Outflow volumes following MSCI index deletion.

Time Horizon: Near-term (0-3 months)

Industry Context

India's online food delivery market has historically stabilized into a tight duopoly between Swiggy and Zomato. However, the boundaries between e-commerce, quick commerce, and food delivery are dissolving. The entry of Flipkart's Eat In and Rapido's Ownly (which has achieved approximately 50,000 daily orders in Bengaluru) indicates a shift toward multi-service consumer platforms vying for repeat transactions.

Key Risks to Watch

  • Margin compression due to higher promotional spending and restaurant commission cuts to combat Flipkart's low take-rates.
  • High-frequency users shifting to Flipkart's ecosystem due to integrated loyalty benefits from its e-commerce business.
  • Further institutional selling of Swiggy shares following its deletion from MSCI indices.

Recent Developments

In July 2026, Swiggy reported a consolidated net loss of ₹791 crore for Q1FY27, narrowing from ₹1,197 crore in Q1FY26. On September 7, 2026, Swiggy faced stock pressure as it was officially deleted from key MSCI indices, sparking potential institutional outflows of up to $340 million.

Closing Insight

While Swiggy has demonstrated improving operational metrics and successful expansion of its price-sensitive 'Toing' app across 50 cities, it must now navigate a dual front of institutional capital outflows and direct competitive disruption from Flipkart. Sustaining its 17.4% food delivery GOV growth rate will require careful balance of market share protection against profitability targets.

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Disclaimer: This news section may include AI-generated or AI-assisted news, summaries, drafts, or insights. All content is subject to human review before publication. While we aim for accuracy, readers should independently verify information before relying on it.

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